Legal
Your Data. Protected.
We are committed to protecting your information with the highest standards.
1. Information We Collect
We collect information you provide directly to us, including: personal information such as your name, email address, phone number, and company name when you fill out forms, place orders, or contact us; payment information processed securely through our payment gateway Moyasar (we do not store credit card details on our servers); booking and consultation data including your preferences, project requirements, and communication history; technical information such as your IP address, browser type, device information, and browsing behavior on our website.
2. How We Use Your Information
We use the information we collect for the following purposes: to process and fulfill your orders and service requests; to communicate with you about your orders, bookings, and inquiries; to send you marketing communications (with your consent) about new products, services, and promotions; to improve our website, products, and services; to analyze website usage and trends to enhance user experience; to comply with legal obligations and protect our rights; to personalize your experience and provide tailored recommendations.
3. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activity. Necessary cookies are required for the website to function properly. Analytics cookies help us understand how visitors interact with our website. Marketing cookies are used to deliver personalized advertisements. Preference cookies remember your settings and language preferences. You can manage your cookie preferences through our cookie settings panel accessible from the cookie consent banner.
4. Third-Party Services
We work with trusted third-party service providers who may have access to your information: Moyasar (payment processing) - processes your payment transactions securely in compliance with PCI-DSS standards; OTO Shipping (logistics) - receives delivery information to fulfill your orders; Google Analytics (website analytics) - collects anonymized browsing data to help us improve our website; Google Ads (advertising) - may use cookies for remarketing purposes. Each third-party provider has their own privacy policy governing the use of your information.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, secure server infrastructure, access controls and authentication protocols, regular security audits and updates. While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order and transaction data is retained for a minimum of 5 years for compliance purposes. You may request deletion of your account and associated data at any time, subject to our legal obligations.
7. Your Rights
You have the following rights regarding your personal information: the right to access your personal data and obtain a copy; the right to correct inaccurate or incomplete data; the right to request deletion of your personal data; the right to withdraw consent for marketing communications; the right to object to the processing of your personal data; the right to data portability. To exercise any of these rights, please contact us using the information provided below.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than Saudi Arabia where our service providers operate. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Email: info@kabsnt.com | Phone: +966 55 630 7490 | Address: Uthman Ibn Affan Rd, Al Narjis, Riyadh 13323, Saudi Arabia.
Have Questions?
If you have any questions about our privacy practices, please contact us.